Frequently Asked Questions
Everything you need to know about your Citizens of Humanity experience.
What is your return policy for denim and apparel?
We accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of the purchase date.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout.
How do I find my perfect fit in Citizens of Humanity jeans?
Each product page includes a detailed size guide and fit notes. Generally, our denim fits true to size, but we recommend checking specific fabric compositions as 100% cotton styles may have less stretch.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for interest-free installments.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your delivery location.
How should I care for my premium denim to ensure longevity?
To preserve the color and integrity of the fabric, we recommend washing your jeans inside out in cold water and hanging them to air dry.